Legal
Privacy Policy
Last updated: [to be confirmed]
Who we are
Velum Custom Shades & Draperies (“Velum”, “we”, “us”) is a brand owned by Cabinet House, based in Denver, Colorado. This policy explains how we handle information collected through this website.
Information we collect
- Contact details you provide: name, email, phone number and project address.
- Project details: products of interest, number of windows, property type, timeline and comments.
- Your consent choices, including whether you opted in to marketing emails, and when.
- Marketing attribution: campaign parameters (such as UTM tags), the referring page and the page you first visited.
- Basic technical data such as your browser type.
How we use it
- To respond to your consultation request and arrange appointments, measurements and installation.
- To prepare quotes and communicate about your project.
- To understand which marketing channels bring people to our site.
- To send marketing emails only if you opted in. You can unsubscribe at any time.
We do not sell your personal information.
Cookies and analytics
If we enable analytics or advertising tools (such as Google Analytics or Meta Pixel), they will only load after you accept them in our cookie notice. You can decline without affecting your ability to use the site.
How we store and protect information
Consultation requests are stored in a secure database with access limited to authorized Velum staff. We keep information only as long as needed for the purposes above or as required by law. [Retention period to be confirmed]
Sharing
We may share information with service providers who help us operate the business (for example, hosting, email or scheduling providers) and with suppliers where needed to fulfill your order. [List of providers to be confirmed]
Your choices
You may ask us to access, correct or delete your information, or to stop marketing communications, by contacting us at claudia@velumcsd.com.
Contact
Questions about this policy? Email claudia@velumcsd.com or call (720) 645-6569. You can also reach us through our contact form.